If you are within range of an available wireless network, open the 'Wi-Fi' menu and make sure your device is connected to your local hot spot. If the signal bar for your network indicates a poor connection, try moving closer to your router or access point. If you paused an installation and then resumed it later, your session may have timed out. Similarly, you may have entered your password incorrectly too many times, causing the App Store to halt all downloads.
In the App Store, touch 'Featured' and then scroll to the bottom page. Touch your account name and then select 'View Apple ID. If you can't remember your login credentials, touch 'iForgot' and follow the onscreen prompts.
If you're connected to the Internet and are signed in to your Apple ID, the download function in the App Store may be frozen. To forcibly close the app, press the Home button twice to bring up the task switcher and then swipe up on the screenshot above the App Store.
After that, go to the Home screen and launch App Store. Do the following:. So, before you move to other solutions, turn your phone off and back on again. Signing out from the App Store and signing back in can solve the problem. Follow the steps below:. So, what you need to do is free up some space. You can delete the apps you are not using, photos, videos, or music. Backup the files before you delete them. Here is how to do that:. If there is a new iOS version available, it is advisable to download and install it.
You can do that wirelessly, or using iTunes. Enter your passcode. Tap Reset all settings to confirm your action. Erase all content and settings — the settings will be restored to factory defaults, and all your data will be erased. Backup your files before proceeding. Tap Erase iPhone or Erase iPad to confirm your action. Your device will restart. Follow the steps to set up your device as new. This will give you a fresh start! As any other app, the App Store can be slow at times, or its functions may not work.
The first solution we suggested is to force quit the app. Another thing you can do if the app is slow or not showing new apps is to clear its cache. Here is how to get rid of the problem:. Apple will fix the issue, and the service will be available again.
You can also contact Apple or visit one of their stores. If the connection between your iPhone and the Apple App Store is disrupted, signing out and signing back in may fix it. Go to Settings , tap your name at the top, and choose Sign Out at the bottom. Update iOS. Updates to iOS—the operating system for the iPhone, iPad, and iPod touch—frequently resolve software bugs.
It could be that your iPhone cannot download apps because of a bug in the OS. An easy, fast, and free OS update may solve the problem. You can update iOS wirelessly or through iTunes. Set the correct date and time. Incorrect date and time settings may block you from downloading apps. The easiest way to solve this is to make your iPhone automatically set its date and time so that it's always correct.
Move the Set Automatically toggle switch to On green. Learn more about changing the date and time on your iPhone, the many implications of doing that, in How to Change Date on iPhone. Reset the iPhone device settings. Bugs sometimes stem from low-level settings. You can't always see or fix these settings individually, but iOS gives you a way to reset all settings. Doing this won't erase your data, but it can solve these sorts of issues.
Check the Apple ID you're using. If you have a problem updating an app on your device, the problem could be the Apple ID you're using. When you download an app, it's tied to the Apple ID you're logged into at the time. Sign in to other Apple IDs you've used, following the instructions in step 6 above.
Get help from Apple. If you tried all these steps and your iPhone still won't download apps, you need help from the experts at Apple. You can get online or phone support at the Apple website , or make an appointment at the Genius Bar at your local Apple Store for in-person help.
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